Mercedes-Benz & Sprinter BlueTec Diesel Issues/Problems

{I will readily admit, the Mercedes-Benz BlueTec Sprinter & the Mercedes-Benz SUV’s are extremely popular.   They are great driving & very handy.    I wouldn’t mind owning one.    But, I own my own Mercedes-Benz shop & I know what I’m dealing with.   For the average owner, it’s not going to be easy or cheap.   I […]

Did You Know?

DID YOU KNOW?
(For many decades Mercedes-Benz technical service department published a feature they called “Did You Know”.  It was intended to pass on helpful technical information to Mercedes-Benz mechanics around the world.  It was information that didn’t fit the standard mold for a official service bulletin, but still needed to get into the field.  […]

Oil related engine failures

Mercedes-Benz has dozens of service bulletins about major engine failures.   I can post them, because they are copyrighted.   Mercedes makes them hard for customers to find, because they are posted in a subscription only technical website, www.startecinfo.com.   It cost $60 just to log-in one time, so most customers won’t do this.   The bulletins […]

Everything has changed…. and nothing has changed

Word for word; this is what Mercedes-Benz calls their 2014 “Maintenance Strategy“ or “Service-Package-Pricing-System“ (SPPS).
(Mercedes-Benz published this internal document to somehow clean up their Maintenance Schedules.   Customers never seem to know what service their car is due for, & this will demonstrate the reason for the confusion.    It is no accident.    Whoever wrote this, […]

PREVENTIVE MAINTENANCE

PREVENTIVE MAINTENANCE:
Over the years, people have repeatedly told us they think it would be cheaper for them to buy a new car rather than spend the money it takes to maintain or repair their current car.  We know people struggle with seeing the benefits of preventive maintenance.  What gets people into trouble in the […]

Battery Advice

If you have a dead battery, you’ll want to use a genuine Mercedes-Benz battery. Aftermarket batteries don’t have enough amperage and cause low voltage fault codes when the system is under peak loads. Low voltage confuses the control modules and causes a host of problems that just end up costing you far more then you could ever […]

When did you first learn the value of a good mechanic?

Typically our first contact with a new customer is after they’ve seen a maintenance message in their Instrument Cluster. People want to know what it means & what it will cost. No matter
how closely you read you Owners Booklet, you’ll not find a explanation. That’s because Mercedes-Benz never explained the meanings of the different […]